Employees may be inspired to contribute toward this shared success, and individuals contributing potentially linked content may become collaborators on future projects. Increased collaboration - A company wiki encourages team members to share what they have learned with the intention of making your business better.Using a company wiki as a single source of truth can help ensure that your team has access to the most accurate, up-to-date information on a given topic at any point in time. Growing enterprises often change the way they do things or accumulate more knowledge in specific areas.
Eliminate confusion - As your company evolves, a well-maintained company wiki helps to eliminate confusion about older versions of documents that may be obsolete.Instead of having to go through various channels and ask multiple employees about what is your company’s official policy when a general or specific problem arises, a company wiki can collect the answers to common questions and allow your team to swiftly proceed with confidence. A time-saver - Streamlining information and having a single source of truth can not only empower employees to act autonomously, but it can help them save time.A company wiki can bring all that knowledge together into one searchable location. A centralized search point - Important company information is inherently scattered throughout manuals, websites, handbooks, emails, recorded conversations, and even the minds of your employees.Having a reference point in a company wiki for a particular customer problem, process question, or pricing detail can save employees a lot of time and frustration. Preserved knowledge - The more knowledge your employees have, the more effectively they can serve customers and perform their job roles.When individuals contribute their expertise on a specific topic, that knowledge is available for the next person who needs it, without a time-consuming search. A corporate wiki allows employees to share, update, and search information quickly and easily for the benefit of the whole business.
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